Please see the Plan Comparison Chart to review the differences between plans. 

Groopit offers Essential, Professional, and Enterprise Plans. The Groopit for Business Plan starts at $18,000 annually, and the Groopit for Enterprise Plan starts at $95,000 annually.  Please see the Plan Comparison Chart for additional information on add-ons available with each plan. 

We understand that each organization is unique, requiring specific features. Not sure which plan is right for you? We are here to help! Please contact the Groopit team to get assistance in determining which plan will deliver the most value to you and your organization.

A licensed user means any individual for whom there is a unique Groopit user account permitting the user to share, view, or access data. Each licensed user must be assigned a unique user account and no more than one person may be permitted to use the account to share, view, or access data and Groopit. 

The Groopit subscription fee is based on company size by total number of employees. Companies with less than 500 employees are able to purchase Groopit Essential.  If a company with less than 500 users would like additional functionality, they are able to purchase Groopit Professional or Groopit Enterprise.  

A use case (group) is a designated group of people sharing, using and viewing data for a particular purpose. Every member of the group is able to share and see the intelligence. For example in the Competitive Intelligence use case, every member of the group can share competitive intel and sees the competitive intel. Each use case will support up to five (5) active data models, facilitating unlimited data sharing to achieve their shared purpose.  Additional use cases (groups) can be added on to any subscription. Additional data models can be added to a use case (group). Please see the Plan Comparison Chart for pricing.

Yes, additional 5 data model bundles can be added on to any subscription. Please see the Plan Comparison Chart for pricing.

A Sandbox use case facilitates pre-deployment testing by an IT organization.  The definition of a Sandbox use case is equal to a use case, except that the Sandbox use case limits users to a total of 10.  One Sandbox use case is included in every Groopit Enterprise subscription.

A Data Model is where administrators establish a data model that defines the data people share. The total number of active Data Models is what is measured for licensing purposes. If you are no longer using a Data Model, it can be made inactive. Inactive workflows are not included in the count of total active Data Models. Every use case includes up to 5 active Data Models. 

During the subscription term, you are allowed to exceed prepaid subscription capacity with no limitations. This capacity applies to the number of use cases deployed. At the end of each calendar month of the subscription, you agree to align your subscription capacity to actual usage. If your actual usage exceeds prepaid license volume, you will be subject to a True-Up Charge. 

The True-Up Charge is calculated by multiplying your True-Up Quantity by a True-Up Rate pro-rated to the remainder of your Subscription Term (calculated by taking the number of remaining calendar days in the Term and dividing by 365). The True-Up Quantity is the difference between your Actual Usage Volume as measured on the last day of the calendar month and your prepaid subscription capacity. True-Up Rates are documented in the Sales Order. Any True-Up Charge will be invoiced or charged through the established payment method and net payment Terms. 

For example: 

Groopit Professional includes 1 Use Case with subscription term 1/1/2023-12/31/2023. On March 31, 2023, the Actual Use Case Volume is 2 Use Cases. Customer is charged $12,000/year for the additional use case for up to 2,500 users prorated for the remaining 275 calendar days of the Subscription Term for a total invoiced amount of $9,000.00. 

A Groopit views provides native, lightweight visualization of the data users are sharing. To empower everyone with real-time information, you can set up views of aggregate data. You can add views of leaderboards, stack rank, progress trackers, counters, and maps.  

For more advanced analytics and business intelligence, you can use Groopit API to integrate data into your existing analytics and BI software investments (e.g. Tableau, PowerBI, Mode, Sisense, Google Sheets, etc.). Administrators can also download data shared into a .csv file which allows for rich manipulation and reporting.  

Groopit makes it easy for people to share data from existing systems including Slack, Teams, Salesforce, any web page with Groopit embedded, with the Groopit iOS, Android, or web app. Groopit for Slack and Groopit for Teams allows users to /groopit or @groopit to share data without interrupting the conversation. Groopit for Salesforce allows users to share data directly from Salesforce. Groopit apps are available for both iOS and Android devices. You can download the apps on the Apple App or Google Play stores. You can also turn on mobile device notifications, so you never miss important data. The web version of Groopit is also mobile-ready, so any device with a web browser can use Groopit.

Yes, Groopit apps are available for both iOS and Android devices.  You can download the apps on the Apple or Google Play stores. You can also use turn on mobile device notifications, so you never miss important data. The web version of Groopit is also mobile-ready, so any device with a web browser can use Groopit.

Groopit is dedicated to helping you get maximum value out of crowdsolving. The onboarding and customer success support includes:  

• One workshop and planning session. 
• Initial configuration of up to five Data Models. 
• Training for the designated administrator. 
• Ongoing best practice coaching for the designated administrator. 
• A dedicated customer success representative. 

Groopit API integration seamlessly integrates data shared through Groopit into existing systems through Zapier. As users share data, the data can be added to Salesforce, Google Drive, Slack, Microsoft Excel and countless other connected web services. Some integrations may also require a paid subscription to Zapier. 

Groopit supports Single Sign-On (SSO) for AzureAD and Okta. Once configured, users will be able to use their work login credentials to access Groopit. If you require integration with an alternative Single Sign-On provider, please contact Groopit to find out the schedule for upcoming SSO provider releases.

The Groopit App for Salesforces makes it easy to share data directly from Salesforce. It also allows data shared in Slack or Teams to be associated with a Salesforce object and added to Salesforce. Data shared will appear under the associated object in Salesforce and aggregated in Groopit. 

If you are paying for the subscription, you can access your purchase history, invoices, payment details, plan type, change your payment method, and more. Visit your account settings to manage your billing details. 

Groopit accepts the following payment methods: All the major credit cards (excluding debit cards) – Visa, Master Card, American Express, Discover, Diners Club, JCB, and Union Pay. Groopit offers alternative payment methods, such as ACH, for Groopit Professional and Enterprise, please contact support@groopit.co.

The security of our customer’s data is our top priority. Groopit is built with strict security requirements and protocols to secure your data and follows industry standard best practices for privacy and security. We use high physical, procedural, and technical security measures to preserve the integrity and security of your data, as well as adhering to the strictest data protection laws. Learn more here.